Last week's "Whatizit?" was water and ice, as many of you knew. Congrats to
Bella Fruendt, Carol DenBesten, Dana Oswald, Kristen Bute, Dan and Kathy
Higgins, Alfredo Hardin, Russell Martin, Theresa and George Rebersky, Eddy and
Jackie Wilch, Carol Maroney, Mike Small, Jan Merchantz, E.J. Oakeuke,
RobertSolner, Jane Foley, Carol and Jerry Janicki, Frank and Donna Hirsch, Patty
Vandenberg, James Wucka, and Dan and Laura Heneghan.
This week's clue is: The Lizard King. Send responses to
under the subject Whatizit, and include your first and
last names and where you live.
Just days remain in Park Lawn's contest to win a trip for four to Las Vegas and a stay at the Venetian Hotel.
Tickets are available for $100 each by calling 425-6867 or at Park Lawn, 10833 S. LaPorte Ave. in Oak Lawn. The winner will receive an Italian-themed escape for four days and three nights that includes two suites at the Venetian Hotel, outdoor gondola ride, a visit to Madame Tussauds Interactive Wax Attraction, dinner at a Venetian restaurant, a Vegas show of their choice, and four round-trip tickets on Southwest airlines including hotel-airport transfers. The trip is transferrable to another destination up to a value of $4,500.
The drawing will be held Saturday, Feb. 16 at the DoubleTree Hotel in Alsip during Park Lawn's "A Rhapsody in Blue" live and silent auction. Tickets to the auction are sold separately. Winner need not be present to win.
Park Lawn provides residential and vocational support at 12 facilities throughout the south and southwest suburbs for persons with intellectual and developmental disabilities. The raffle proceeds will benefit the Park Lawn programs and services.
The Evergreen Park Office of Citizens' Services offers a volunteer tax filing
program in Room 110 at the Community Center, 3450 W. 97th St. E-filing and
direct deposits are available. Call 422-8776 for an appointment. Counselors are
volunteers and are available Monday through Friday from 9:30 a.m. to 3 p.m.
Assistance with circuit breaker, property tax exemption forms, and notary
service is also available. Bring last year's federal and state returns, bank
statements, and all forms showing income including social security, pension,
dividends, interest and property tax bill. Business returns and complicated
returns will not be accepted.
Rules of Road
The Worth Township Seniors will hold a free Rules of the Road class from 9:30
and 11:30 a.m. April 3, June 5, Aug. 7 and Oct. 2. Appointment must be made to
attend; call the Worth Township Senior Room at 371-2900, Ext. 28. Worth Township
Center is at 11601 Pulaski Road in Alsip.
Meals on Wheels
The Evergreen Park Office of Citizens' Services offers a Meals on Wheels
program for village residents 60 years and older who are unable to prepare their
own meals. Meals are delivered Monday through Friday. For more information call
55 and Up
Palos Hills residents 55 years and older meet from noon to 2 p.m. the second
and fourth Wednesdays of each month at the Palos Hills Community Center, 8455 W.
103rd St. Tickets for events must be purchased one week in advance.
Entertainment includes musicians, singers, luncheons, movies, plays and bingo.
The Worth Senior Pinochle club is seeking new members. Membership is free.
Visit the group at the Worth Park District Terrace Centre, 11500 Beloit Ave.,
every Monday and Wednesday from 11:30 a.m. to 3 p.m. Games begin at noon. Call
448-1181 for information.
A fee for lighting up in my rental? But I don't smoke
Q: My wife and I traveled to Las Vegas for a trade show. I
decided to use my credit card points to cover my car rental through Dollar Rent
At the car rental desk I was pressured to take the optional insurance, but I
told them I had checked with my insurance agent and that I was covered. After 10
minutes of saying "no" she insisted on making a copy of my credit card. I let
her and went on my way.
I rented the car for five days, drove a total of 83 miles, and returned the
car with a full tank. A Dollar employee checked the car when I returned it and
said everything was "OK."
On my next credit card bill I noticed a $125 charge from Dollar, 19 days
after the car was returned. I complained to Visa, and a month later I received a
letter from Visa saying that Dollar claimed the car needed excessive cleaning
due to pet hair, smoke and dirt). We don't smoke and we don't have a pet. Dollar
refuses to remove the fee. Can you help? - Joe Galindo, Anoka,
A: Dollar should have notified you of any cleaning charges
when you returned the car, not as a surprise on your credit card bill almost
three weeks later. Even if Dollar suspected that you'd smoked a pipe next to
your Great Pyrenees after a long day of hiking in the desert, it should have
notified you promptly of the cleaning fee and offered evidence of your allegedly
What kind of evidence? Well, photos would be a good start. A signed incident
report, documenting the condition of the vehicle might work, too. You didn't get
any such proof, and neither did your credit card.
But in disputing this charge, you took a shortcut, moving straight to a
credit-card dispute instead of contacting the car rental company directly. I
might have started with a brief, polite email to Dollar sent through its
website, and if necessary, an appeal to a manager at the local or national
A credit card dispute removes an entire level of appeal. Think of it as
taking your small-claims case directly to a higher court. And speaking of court,
your only real recourse after losing a credit-card dispute is to take your case
to court. That probably wasn't practical, given the amount of your claim.
I think you would have had a good chance of prevailing in court, by the way.
Dollar didn't offer any documentation, as far as I can tell. It simply asked
you, and your credit card, to take its word.
I contacted Dollar on your behalf, and it removed the $125 charge from your
( Christopher Elliott is the author of "Scammed: How to Save Your Money
and Find Better Service in a World of Schemes, Swindles, and Shady Deals"
(Wiley). He's also the ombudsman for National Geographic Traveler magazine and
the co-founder of the Consumer Travel Alliance, a nonprofit organization that
advocates for travelers. Read more tips on his blog, elliott.org or e-mail him
. Christopher Elliott receives a great deal of reader mail,
and though he answers them as quickly as possible, your story may not be
published for several months because of a backlog of cases.)
Feb. 14: ON THIS DATE in 1929, the St. Valentine's Day
Massacre took place in a Chicago garage as seven rivals of Al Capone's gang were
Feb. 15: ON THIS DATE in 1923, the burial chamber of King
Tutankhamen's recently unearthed tomb was unsealed in Egypt. In 1959, Fidel
Castro became premier of Cuba.
Feb. 16: ON THIS DATE in 1804, Lt. Stephen Decatur led a
successful raid into Tripoli Harbor to burn the U.S. Navy frigate Philadelphia,
which had fallen into the hands of pirates. In 1948, NBC began airing its first
nightly newscast, "The Camel Newsreel Theatre," a 10-minute program of Fox
Movietone newsreel clips with anchor John Cameron Swayze providing voiceovers.
Feb. 17: ON THIS DATE in 1801, the U.S. House of
Representatives broke an Electoral College tie and elected Thomas Jefferson
president over Aaron Burr. In 1947, the Voice of America began broadcasting to
the Soviet Union.
Feb. 18: ON THIS DATE in 1885, Mark Twain's "The Adventures
of Huckleberry Finn" was published. In 2001, auto-racing star Dale Earnhardt Sr.
was killed in a crash on the last lap of the Daytona 500.
Feb. 19: ON THIS DATE in 1878, Thomas Edison received a
patent for his phonograph. In 1942, President Franklin D. Roosevelt signed an
executive order giving the military the authority to relocate and intern
Feb. 20: ON THIS DATE in 1809, the Supreme Court ruled that
the power of the federal government is greater than that of any individual
state. In 1965, the Ranger 8 spacecraft crashed into the moon after sending back
thousands of pictures of the lunar surface.
( Mark Andrews can be reached via e-mail at mlandrews@embarq mail.com.)